Welcome to the Herring Homes family! We are committed to providing you with the information and resources needed to care for and maintain your new home. We encourage you to familiarize yourself with our warranty program and our homeowner advantage manual, both listed below on our Homeowner Hub page for your convenience.
If you have an issue with a warrantied item, please complete the form below to make an online Warranty Service Request.
Prior to submitting a warranty request, please refer to your walk through documents, 3rd party inspector documents and warranty manual. You will need to include the page number of the warrantable item from the Homeowners Warranty Manual in your warranty request below.
Reminder: Damage caused by tropical storms and other weather events are not covered under new home warranties. If you've experienced damage due to weather, please contact your homeowner's insurance agent.
We share your excitement about your new home and look forward to providing you with an enriching experience. Our team designed this manual to assist you during and after the purchase of your home. The information presented here will answer many questions and prepare you for each step of the new home experience. In addition to guiding you through the process of purchasing and building, this manual provides you with maintenance guidelines and a component-by-component description of our Warranty program. Please take time to review this material thoroughly and rest assured that your new home will receive the same attention to detail that we have provided in this document. - Brian Herring
HOMEOWNER'S ADVANTAGE MANUAL